Austra Solar Power Reviews
Helping create a cleaner, greener future
4.3/5.0
(215 Reviews)
Description
Austra Solar Pty Ltd is a 100% Australian-owned company that provides sustainable energy solutions for households and businesses in New South Wales, Australia. With over a decade of combined industry experience, the company is committed to offering high-quality customer service and tailoring solar solutions to meet individual needs. As a proud member of the Clean Energy Council (CEC), Austra Solar is recognized as one of the fastest-growing and most trusted solar companies in the country, promoting cleaner and greener energy alternatives for a sustainable future.
Services
Battery Storage
Commercial Solar
Residential Solar
Gallery
3 more photos
Mustansar Nazir
Worst customer service ever. Rescheduled my installatiin 3 times already and know no one answering my calls & emails. I just want my $450 deposit back else will contact fair trade.
My Invoice No. 09023992 paid on 02 Sep 2024
Leona Cassin
Will not refund my $100 deposit. Not a trustworthy company
Nazma Begum
The staff at Austra Solar were very helpful when setting up the app to track our solar.
Highly recommend it!
Brad Rodgers
Sarah in technical support is very helpful, polite and knowledgeable. She sorted our technical problem out in a few days, getting our solar output up to its optimum. Austra solar did a neat install for us, technicians were polite, friendly and respectful. Thanks again Austra Solar.
Fubu Australia
COMPANY IS A RIP OFF DO NOT USE THEM THEY DO NOT PAY THE INSTALLER SO THEY WILL COME BACK AND TAKE THE EQUIPMENT OFF THE HOUSE.
YOU WILL LOOSE ALL YOUR MONEY
INDIAN SCAM
INDIAN SCAM
Rangila Sundar
This is the worst company you can ever trust with your money. I have paid them $200 for solar installation which was refundable and till now l have sent sent Mr Sunny Singh for is the senior manager he is ignoring my calls and did not want to give me back my $200. He asked for my bank details for paying it back but called him more then 10 times and several emails no response. He also never answers any phone calls now.
Thank god l haven’t paid them 10000 for solar installation which they demanded.
Sunny can be so nice on face but is so cunning man l ever met. Now due to his dishonesty for gain that 200 l will be taking this matter further even if this will cost me more than 200. I will bear that cost but not let him eat my 200 rather give it to poor.
So people don’t trust this man Sunny manager of Austra solar Don’t fall in love with his sweet talk please people.
rajesh pl
shara
good servies , good guideance
Rajbeer Kaur
I had great service from Austra solar power. My experience was really good with them .
R Singh
Do not use this Company. Wish I could provide negative google stars. There sales Staff – especially Oscar & Sunny have very limited knowledge about Solar panels/invertors/ installations and they have just created this company to scam people and take deposits. They will sell you solar panels and invertors, that they don’t have in stock, then tell you they will give you free upgrade….which actually could be inferior quality product. They provide you limited information about installation date and then call you one evening advising installers will attend next day. Some of their installers are not CEC certified and have incorrect certifications/information. They quoted us a price and then advised few months later after gaining “approvals” that they cannot install because our roof is steep. Fair enough, pls check prior to quoting and do not waste our/your time and collect our deposit and full amount pre-authorisation. Then, they do not refund your deposit and advise it takes 14-21 days to provide a refund. I would wonder why? If you can take deposit within minutes of providing quotation – Refund should be within days. If you ask to speak to Manager, they make their colleague a Manager and try to cover up for each other. Avoid Austra Solar at all costs.
Shravan Guntuku
Hannah is been a great help. Great service.
Gaurav Verma
Hannah
Philippe Pascal
BOSOS – this is the type of solar company you get warned about during your research. They sell brands and nothing else. Stay clear.
jon faliguerho
DONT USE THIS COMPANY THEY ARE INCOMPETENT AND WONT REFUND DEPOSITS, CANT GET INSTALLS DONE
TOTALLY USELESS
Mahbobeh Alahyari
Sarah was helpful
Sara Kaouar
Great service from Sarah T!