Sustainable Solar Services Reviews
Supplying Unique and Exclusive Solar Products to the Australian Market
Description
Sustainable Solar Services (SSS) is a solar retail and technical services company based in Thomastown, Victoria. Specializing in the wholesale distribution of unique and exclusive solar products, SSS offers brands not available elsewhere in the Australian market. Their team consists of engineers with expertise in electrical, mechanical, structural, and environmental fields, ensuring top-notch technical support. All products are certified to Australian and international standards, and they offer enhanced warranties through close collaboration with manufacturers. SSS provides comprehensive services including installation assistance, monitoring setup, troubleshooting, and more. They are committed to delivering high-quality, sustainable solar solutions.
Rob Roles
About a year and a half ago we embarked on replacing our old 1kWh system with a new system. Contacted a number of different companies via email and/or web enquiry with what I was looking to do.
Matt from Sustainable Solar Service was the only one to get back to me with a solution to what we were looking to do, and not just to try and sell us a system. Matt listened to what we wanted to do quoted a few different systems and pointed out the pros and cons for all the systems quoted.
In the end we decided to replace our old system with a new 6.6kWh system that had a battery. This is when the wonderful Joyce took over and handled all the paperwork and kept us updated, right up to installation.
The installation went great and apart from a few teething issues we have had no problems. We have now had our system for a year now and we are reaping the benefits of yearly electricity usage being the same as our quarterly usage before the new system. Our bills have gone from $450 per quarter to $475 per year.
I can recommend Matt, Joyce and the team from Sustainable Solar Service to buy a solar system from. You don’t get the pushy salesman just trying to sell you the latest promotion system, you get someone who has great knowledge in the industry and really gets what you want.
Ben Yau
Reasonable price, brilliant customer service and professional installer team. Very happy with this solar company.
Matthew Oates
We were really overwhelmed when we tried to navigate the solar panel industry. SSS came recommended by a close friend who had done in-depth research and was really pleased with the quality of the componentry and workmanship with regards to the installation. We can only agree that our experience has been nothing short of exceptional – our questions answered and each step in the process has been highly professional. We can highly recommend SSS for the quality of service, components and installation.
John Ryan
Sustainable Solar Services looked after us very well. Our panels were bought through another company but needed to be replaced under warranty after some of them failed. The contract was handed on to SSS who chased the panel manufacturer who were dragging their heels. Once the panels were on hand, SSS were very quick and efficient in getting the system back up and running. Definitely a five-star interaction!
Ricky Westgate
Sustainable Solar Services were great to deal with. Quality panels and inverter with excellent workmanship. Highly recommended .
Barry FitzGibbon
Excellent service, Great results from skilled personnel. A great result. I’d happily recommend Sustainable Solar Services.
Gemma Grimison
I can only say how professional SSS are, my Solar panels were faulty from another company who have now gone broke and after ringing around SSS were the people who came out to inspect and replaced the faulty panels and looked after everything from start to finish and also on top of that they have given me warranty and they advised they will take over the warranty from here on-they did not have to but offered this, this is service plus and also after service plus plus. A very professional group from start to finish. l highly recommend SSS.
Jessica M
Our business considered getting a solar system for years, but the costs were too prohibitive. After checking with various commercial solar providers, SSS provided us with a great alternative we weren’t aware of with no upfront cost and now the system pays for itself, which is great.
They looked into our electricity consumption profile and provided us with interesting insight on ways to improve it. The service was outstanding and execution professional, so thanks guys!