Velocity Solar Reviews
We design systems to meet your needs
Description
Velocity Solar is a customer-centric solar energy company that takes pride in its dedicated and knowledgeable team. Their sales professionals possess a deep understanding of solar technologies, offering tailored energy solutions to meet specific customer needs. The company follows well-defined processes that ensure smooth customer interactions, from initial consultations to final system installation and connection. They emphasize clarity, transparency, and adherence to best practices in all their services. Velocity Solar continually updates its systems based on customer feedback and industry trends to provide innovative solutions. This commitment to excellence empowers the company to deliver outstanding customer experiences and sustainable energy solutions with precision and professionalism.
chloe pruvot
When we decided to sell our very slow to be built home, Velocity was very accommodating to help us change our Solar set up. Highly reccommended and easy to deal with.
Stephen Hassell
Excellent sales process and explanation of options for appropriate system for our needs. Very good communication of instal schedule and coordination of staff. Great instal staff, neat and efficient and friendly.
Ian Henry
Ian H.
We are very lucky to have chosen Velocity Solar to install our 6.5 Kilowatt solar system. From our first initial contact with the office to the finished job.
Kate and Emily in office administration were very helpful, nothing was a problem. David and Brad the owner, came and inspected the proposed job and were professional and courteous.
The panels and inverter suggested by David were top quality products. The installation went smoothly led by team leader Corey who was a pleasure to deal with. Bailey and Sam were courteous and professional and nothing was a bother.
John Costa
Adam and Bailey came to inspect and clean my solar panels. Adam was able to address any concerns I had with my panels and inverter. Very knowledgeable. Bailey cleaned all of 22 panels….No fuss and job was completed within the hour. Would highly recommend them. Now, I know all my solar panels have a clean build of health and ready for action. Kate at the front desk also very knowledgeable and efficient.
Tiffany Gunning
Was totally impressed by the professionalism and clarity of information provided by the team at Velocity Solar. The installation was super smooth – the installation team were polite and patiently took me through the technology at the end. They also left the place so tidy – like they had not been there. The admin team ensured I could use the app and did the work with my electricity provider. Thanks Velocity Solar!
K P
Velocity Solar made the whole process very simple and efficient from start to finish. As someone who wasn’t very knowledgeable going into it, they took the time to ensure we were informed every step of the way, very professional and friendly too. I can’t recommend them enough, love our new panels!
Michael Wake
We are very happy with the service provided from Velocity Solar.
Jason came to inspect the site first hand before following up with a proposal. He also went through details of solar that other sales reps did not.
Corey and team were efficient and addressed any queries or concerns we had during installation.
The admin team of Kirsty and Kate have also been very supportive including great after sales support.
Overall the team at Velocity Solar have been polite, courteous and professional throughout the entire process.
Thomas Luscombe
Efficient and responsive service. Good communication.
Ian C
From the initial visit with Jason discussing options, different panels and inverters, through to install with Travis and his team and Kirsty supporting them, everyone was extremely helpful, prompt and professional. I am so happy every aspect of this installation and the end result. Massive thanks to the entire group.
Cyril Gaillard
Very impressed with Velocity Solar. From the the initial sales meeting with David to the installation managed by Brian, everything went smoothly. The installation happened a month early, and I started getting solar credits within a week. Cannot recommend them highly enough.
Sophie Seldon Truss
Velocity Solar installed my solar system last week and today it was inspected and turned on.
I highly recommend Velocity Solar, they are extremely professional from start to finish, taking time to explain every step along the way and leaving the place spotlessly clean.
I had received a much cheaper quote from another company but decided to go on recommendations from friends and I’m very happy with the result. I will definitely use this company again if the situation arises.
Excellent customer service!
Yvonne Kavanagh
From first contact with Velocity Solar, I experienced a professional and prompt service. Jason in sales was honest and knowledgeable and did not try to upsell any products to me. I was provided with four options for our solar needs. Jason responded promptly to questions. The install team were amazing, arrived when they said they would. They left my home tidy and communication was excellent. I wouldn’t hesitate to recommend Velocity Solar, 100% happy with the service.
Linda Aziz
Brilliant service. Very thorough. Can’t thank you enough.
John Lyons
For just over a month, we have been using a solar panel and battery system installed by Velocity Solar.
We selected Velocity Solar after seeking three quotes, and were impressed with their very helpful, knowledgeable and friendly engagement from the start.
Over the two day installation the team were again extremely professional, helpful and pleasingly safety conscious. We can’t thank Velocity Solar enough for their commitment to customer satisfaction.
We are extremely happy with our new solar system, and would highly recommend Velocity Solar to others.
Paul Wyer
Very happy. I had 3 or 4 long chats with David to find out what I actually wanted out of solar, and then working out which system would suit me best. Also very patient with me while we sorted out where I wanted the battery to go. The installers were great and got me set up with the app and best way to use it. It’s a fair bit of money but I wanted the quality components and they’re very proactive with checking in on how things are going – they even let me know afterward about a rebate that I didn’t know existed. Already recommended to other friends.