1KOMMA5° Australia Reviews
The Heartbeat of Energy Independence
Description
1KOMMA5° is an international energy company dedicated to promoting a carbon-neutral lifestyle through renewable energy solutions. Headquartered in Hamburg, Germany, the company operates globally, with a significant presence in Australia after merging with Arkana Energy Group, Kozco Energy Group, and Solaray Energy. 1KOMMA5° offers comprehensive energy independence solutions, including solar power systems, battery storage, EV chargers, and smart energy management. Their mission is to help households reduce energy bills, avoid blackouts, and minimize reliance on fossil fuels. With over 290,000 installations worldwide and a focus on sustainability, 1KOMMA5° aims to significantly reduce carbon emissions and foster a future of energy independence.
Neirin Smith
A great experience from start to finish. Lewis and the team kept me upto date as the job progressed and were always quick to repond to emails. I would highly recommend!
MaurLiz Dale (MaurLiz)
Just had extra panels installed and the whole process was seamless. From the first interaction with Steve til the follow up call from Nafisah.
Very happy to recommend 1KOMMA5.
All the office team were helpful and the installers & electrician did an efficient job.
Now generating heaps of electricity.
Sunil JHA
We engaged Solaray/ 1KOMMA5 to install solar panels at our property. Starting with the consultation to Quote to install and support, the team at 1KOMMA5 were exceptional. I’d recommend them to anyone looking for a solar install.
R&L Rodgers
Fantastic service, system as quoted, installation was quickly scheduled and professionally undertaken. The system is working as expected. A professional and efficient service. Thanks.
Kevin Bolack
Good outfit to deal with. Competent and reliable. Backup and support when I need it.
Stuart Broad
The installation of solar panels and batteries by 1KOMMA5° was carried out very professionally with 1 team installing solar panels on the roof and another team setting up the batteries and inverter. There was a minor hiccup when the software was missing an update, but this was quickly remedied. The installation of the smart meter (by my electricity supplier) was 2 weeks after solar installation and was slower than I expected.
Everything should be working this week.
M Vuong
Fantastic product and performance
After reviewing a few quotes, price and products offered. It came down to speaking with Steve from 1Komma5. He reassured the quality and value of the solar system & customer service from 1Komma5 was right for us. The process from deposit to Installation was within a 2-3weeks.
We have found Customer service across industries in the last 5-10yrs, it’s up to the customer to follow up to ensure complete resolution.
We are very happy with 1Komma5 team service & products; quality black sleek panels, the self monitoring Solaredge app and the performance of our solar system overall.
Thank you to our installer, Stuart from Top Power Electricals, special mention to Christian for his liaison. We may invest in a battery in a few months time as the value to energy sent to the grid is better off stored for evening use. We recommend highly 1Komma5 Solar System.
Thank you Tieu and family
Damon Bennett
I have only had my solar system and battery for one day, so I cant comment on that yet, but the installers really impressed me. They turned up on time, were extremely polite and respectful and kept me informed of the progress of the installation.
Having dealt with numerous “tradies” over the years, I found Tyler and his crew to be amongst the best I have had dealings with and feel that they are a genuine asset to your organisation.
Would happily recommend this company for any solar and or battery installation.
Meditation with Dr Muhammad Younis
Very professional, Excellent services, Wonderful experience,
Strongly recommended.
Mark Doherty
i had to ask for assistance with pigeons nesting underneath my panels and customer service personnel, Brendan was a huge help with this and also an Enphase app that had not been working since day one. after almost a week of constant contact from me, Brendan always promptly replied and stayed with me to make sure both issues were sorted. he put in contact with Dusty from Mounties Roofing who within a few days fixed both the issues, while all the time Brendan was checking in with me. i was so impressed that all through my annoyance he never avoided me and saw me through the positive end result. best customer service i have experienced for a long time.
Robert McAdam
Great support service by the team, and I wanted to publicly acknowledge Hunter Wesley. The assistance I needed was investigated in depth, and although I couldn’t do what I need to do with the enphase system in relation to curtailment, Hunter researched it to work out why. I was really grateful for the efforting, and showed genuine customer support.
Five stars from me – thanks team,
Cheers
Rob
Michael Go
I had an outstanding experience with 1KOMMA5 from start to finish. The entire process was incredibly easy, and the team was professional every step of the way. Their attention to detail and commitment to quality really stood out. I couldn’t be happier with the service provided and would highly recommend 1KOMMA5 to anyone looking for a reliable solar provider.
Wael Sharobeem
Smooth process from quote to install is within 5 business day. Very professional install by Jonathan. Highly recommend
Alison Rochford
1KOMMA5 was recommended by neighbours and by Solarquotes and their quote was the best price. Gary was very helpful and informative, following through and providing the best solution for my roof panels. I was very happy with the installation and using the Solaredge app monitoring my solar production each day is a joy! Very happy to recommend 1Komma5.
Luke Unsworth
The team were excellent at getting us into the panel and battery combination we wanted.