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Australian Energy Upgrades Reviews

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4.8/5.0
(89 Reviews)
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Description

Australian Energy Upgrades is a full-service energy efficiency company dedicated to providing sustainable energy solutions for homes and businesses. 100% Australian-owned and operated, the company offers services including solar installations, LED lighting upgrades, battery storage, efficient hot water systems, and power factor correction. With a focus on quality and customer satisfaction, they provide access to government incentives and financing options, making energy upgrades affordable. Their comprehensive support extends from initial consultations through installation and after-sales services. Australian Energy Upgrades is committed to helping Australians reduce energy costs and emissions while contributing to a more sustainable future.

Services

Battery Storage
Commercial Solar
Residential Solar

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Australian Energy Upgrades panel residential installation
Solar Inverter installed by Australian Energy Upgrades

Australian Energy Upgrades Reviews 89 reviews

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4.8
89 reviews
Source: Google Maps
  • Avatar photo

    David Pace

    Easy process, quick turn around, component staff for installation. Great value for money and with company support.

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    Sharon Kelly

    Have just had a new hot water system installed the service we received was fantastic. From the initial phone call through to the final installation all team members were very pleasant to deal with. They removed our old gas hot water system from indoors and replaced it with a new outdoor one. Would be more than happy to recommend them

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    Loretta Davies

    Great to deal with and quick and easy service!

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    Elizabeth Hall

    A competitively priced quote was accepted, and prompt and effective installation of a split system followed. Company staff and tradesmen have all been helpful in a very polite and knowledgeable manner. After installation, this company’s follow up and provision of relevant documentation has also been very good. Many thanks everybody, my split system is functioning beautifully.

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    Ray Breed

    Excellent communication and service. I contacted 4 companies initially, and these were the only ones that weren’t pushy or hassled me. Only a small deposit initially with the remaining payment on completion (1 company asked for the whole payment upfront!). The service was fantastic – turned up on time and completed the job efficiently (and cleaned up after). Used them for replacing the old gas hot water and also got them to install 3 new split systems. Highly recommend them.

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    Beacons Light

    The whole experience from my initial enquiry, followup, sign up and installation was highly caring and considerate to my individual circumstances. The plumber and electrician were highly professional, efficient and left the work area clean and presentable as initial found.

    I would highly recommend Australian Energy without hesitation.

    Thank you to the team effort and for the excellent outcome.

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    Greg G

    Great service, very easy to deal with.
    Highly recommended. A+++++

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    Steven B.

    Very professional & friendly service from sales staff & installers.

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    Joseph Argus

    Fantastic service, lovely team and polite installers. Everyone went above and beyond to make the process smooth for me.

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    Chris444 Topher

    Amazing service, great people to talk to and were super friendly!

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    David Bawden

    Australian Energy Upgrades handled the installation of my Istore Heat Pump to my total satisfaction, from Quote to the trades ( Electricial & Plumbing ) AEU kept me informed. Thank you Team.
    Regards
    David B.

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    Graeme Clarke

    Congrats guys.wonderful service as it was delivered and installed the next day.
    Also many thanks to the office staff for their patient assistance to a couple of 80 yr old computer illiterates to complete the necessary paperwork on line
    Graeme Clarke

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    noel boyd

    I could not be more pleased with my new Emerald 270L heat pump.The installers (Tim and Brock) completed an efficient professional job and disposed of my old gas hot water unit.
    Joe was the rep who I dealt with from the start and he was so helpful and always ready to answer any questions I had.
    I thoroughly recommend this company who are most worthy of my 5 star rating.

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    carol o'brien

    Extremely happy with Australian Energy Upgrades. We upgraded from a gas hot water system to an Emerald heat pump. Joe and Josh were very helpful and responsive during the grant application process. The turnaround time could not have been better. The plumber and electrician that installed the unit were timely, efficient and their work was spot on.

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    Bill

    They were very informative. When we decided to go head, installation was quick. We had a gas instantaneous system. This new electric with heat pump is so much more efficient. We are saving so much on water, not having to wait for the hot water to come through. And saving on cost due to the far more efficient heat pump. I definitely recommend this company.

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    Matt Albon

    Quick and easy to deal with 👍

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    Steve Page

    Easy to deal with, very polite and understanding of what is needed, their installers did our Air Conditioning upgrade quickly and without problems. A local Geelong business!

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    Eric Braley

    Overjoyed with the overall experience and the Emerald HWS. The plumber and electrician were very professional and the whole installation process was completed efficiently with all packaging material etc. taken away. I am now negotiating changing gas central heating to reverse cycle aircon with Australian Energy upgrades, Geelong .

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    Howard Price

    Very easy to deal with. They have everything ready, helped with solar energy application and arranged installation of our new hot water heat pump system.

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    Murray and Ruth Homes

    Generally very good. Received excellent assistance with our online application for the government rebate. Good after sales service. Highly skilled tradesmen were here on time and worked efficiently.

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    Annie Stewart

    The team was very professional and efficient. They sent me all the relevant information to fill in to get the government rebate, followed up with text and phone calls where i may have needed additional support and my job was booked in and installed in less than a week.
    The 2 tradies turned up on time and we’re finished installing within about 2 1/5 hours with minimal interruptions to my household.
    The system seems to be working well with no issues to report.
    I got a follow up call a week later to check the system is up and running properly which it is.
    Can highly recommend these guys for anyone wanting to install their new hot water systems.

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    Julian

    Spam, they call people after business hours with no voicemail and talk over you.

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    Glenda Reeves

    Thank you to josh helping me with the paperwork very helpfull went out of his way also mark for keeping in touch with me
    Ryan electrican david plumber very efficent with their work no mess left behind and took old hot water system away
    I would recomend your company
    Thank you glenda reeves

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    D Say

    Pretty dodgy install at first but at least they came back an fixed it

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    Allan Nelson

    Their communication was prompt and helpful. The heat pump installation was efficient – the installers were on time and answered any questions in a knowledgeable manner. After installation help with using the system, especially wifi, was offered. I would not hesitate to use them again.

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4.9 out of 5 (129 Reviews)