Hills Natural Solar Reviews
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Description
Hills Natural Solar is a family-owned solar energy company serving the Hills District and Greater Sydney. With over 10 years of experience in the solar industry, they focus on providing high-quality solar installations tailored to individual needs. Their team of in-house, CEC-accredited installers ensures that every system is designed with precision, using only the best products and workmanship. Hills Natural Solar sets itself apart by offering personalized consultations and ongoing support, ensuring clients are well-informed and confident in their solar decisions. Committed to quality, the company provides a 25-year warranty and a price-match guarantee, reflecting their dedication to customer satisfaction and long-term sustainability.
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Hills Natural Solar Reviews 48 reviews
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Peter Bryant
First class experience. From the request for quotation, through to installation and even some minor hiccup with monitoring post-install, nothing was ever a problem. Every single question was answered promptly and fully and we were kept informed of the schedule at every stage, even though it had to be moved a few times (because of us).
This next point might seem trivial but it points to their professionalism. One of the guys had to get into the roof through the manhole inside the house. I had to move items out of the storage room to allow him to get the ladder in there. I realised later when I went to clean up that after he had finished, everything had been placed back into the storage room as if no-one had ever been there !
I was not expecting him to do this but it was a pleasant surprise and one of those “small things” which makes a big impact. Oh, and every single piece of packaging, cardboard, plastic, cut wire etc was picked up and taken away. Like they’d never been here … Highly recommended !
Bijish Perumpully
Matt, Aishah and team are really friendly, prompt and punctual. They explained all the process to me and answered all my queries patiently. The installation was a breeze. I would recommend Hills Natural Solar.
Rebecca Mance
We could not fault our solar experience with Matt Aishah. We ended up choosing Hills Natural Solar as we wanted to deal with the same people from start to finish. Matt not only designs the system for you, but he also installs it. You don’t have to worry about dealing with a sales person who promises you the world, then with a sub contractor that says it’s not possible. Aishah’s customer service is amazing and she keeps you up to date throughout the whole process. We would definitely recommend Hills Natural Solar.
Renato Lope
Sales: Prompt in providing quotes, responsive to queries about the solar panels, inverters, the installation process and their company.
Design: 3 options provided based on the following Inverter technologies: string, optimizer, microinverters. Brands quoted where the best in terms of performance, reliability and warranty. Since my roof are north facing, I could have picked any design and it would be a perfect solar system producing free energy from the sun.
Installation: Scheduled about 10 days from the time I put a deposit. They arrived early and started on time. It started to drizzle then but that only caused some minor delays. Matt is very professional and was able to complete the installation shortly after noon, with some time to see the solar system working. It was cloudy next 3 days and I can only see 5-6 kWh production daily but as soon as the weather cleared up, I got up to 33 kWh production from the solar. First time right!
Post Installation & Support: I even have more questions after the solar system is up and running, mainly around the application. Aishah was able to promptly replied with clear explanation.
Note: The quote didn’t include a consumption metering nor panel information. Only solar production information is provided with the application. I had to order them. Glad I did as with the information I got from the app, I was able to adjust the use of my high powered electrical appliances and maximize my savings (80% self consumption). Installation of the consumption metering took just 2 hrs. Matt even took the time to replace some broken tiles they have found on my roof, not caused by their installation.
Overall, Hills Natural Solar is a reliable, professional solar installer company. I would definitely recommend to anyone.
Kamil Zavahir
Aishah, Matt and the team were great throughout the process from providing detailed quotes, getting the required approvals and efficiently completing the installation with no disruptions.
The level of service and communication was excellent and made everything a lot easier.
I was very happy with the overall experience and would definitely recommend them to anyone looking for a solar panel installation!
Florian Bachler
Very happy with the solar installation from start to finish. Professional, fast, reliable, knowledgable and friendly team. Would highly recommend if you are looking for a job well done
Alex McKenzie
I recently had the pleasure of having my solar panels and EV charger installed by Hills Natural Solar, and I couldn’t be happier with their service. Our installation was a little different, as we were adding more capacity to our existing system.
Aishah, Matt, and the entire team exuded professionalism from start to finish. Not only were they quick to install the system, ensuring minimal disruption to our daily routine, but they also kept the place tidy, which was greatly appreciated.
Aishah and Matt were communicative and awesome to deal with, making the entire process streamlined and stress-free. It’s clear that Hills Natural Solar values its customers’ satisfaction and aims to provide top-notch service. I highly recommend them to anyone looking to install solar panels or an EV charger.
James Higgins
We recently completed a new build in Richmond NSW and contracted Hills Natural Solar (HNS) for our PV installation.
From the outset Matt and Aishah were very helpful in answering our questions and making us feel at ease with the processes involved. Even after choosing HNS as the supplier Matt and Aishah remained committed to ensuring we always received the best possible service and therefore outcomes for our solar array.
We have no hesitation in recommending Hills Natural Solar to anyone looking to install solar on their property. We promise you will not be disappointed.
Brooks United
This was a wonderful customer service experience. Aishah was very knowledgeable, helpful and friendly. She was able to answer all my questions, kept me relevantly informed throughout and simplified the process. Matt who installed the system gave me honest and accurate advice during the quote visit. He was reliable, showed up on time for the quote and for the install and he did a very neat and tidy job. You know that feeling you get when you see quality and when you know you’ve made the right decision? Well that’s the feeling I got. I am a very, very happy customer.
Adel Hodiwala
Fantastic local team with even better service. We experienced practically no disruption and the service went very smooth!