I Want Energy Reviews
Locally owned and run business specialising in renewable energy.
Description
I Want Energy, established in 2004, is a leading Tasmanian renewable energy provider, specializing in high-quality solar and battery solutions. With over 50 years of combined experience, the company offers superior products and services, emphasizing customer satisfaction and excellence. Under the leadership of Rob Manson, I Want Energy has become a key player in Tasmania’s renewable energy sector, collaborating with government bodies and private enterprises to deliver sustainable solutions across the state. The company is a Clean Energy Council-approved retailer and is recognized for its commitment to innovation, quality installations, and community development. Rob’s advocacy for renewable energy has led to major projects, including developments on Flinders Island, King Island, and Bruny Island.
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I Want Energy Reviews 54 reviews
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Teena Langley
Really friendly until you have problems with your solar system, don’t return calls, dismissive and rude. Not happy
Anne Parrott
I Want Energy provided excellent service. The installers were knowledgeable, friendly and hard- working, staying until after 7 to finish the job. Ian and Alex provided excellent after sales service and training.
Denni Arli
I had a solar panel installed with them. Anytime I had an issue with the system, they were very helpful and responsive. One day, my hot water didn’t work. They immediately sent a team, and the problem was solved in a day. Thank you.
Phil CHAMBERLAIN
I highly recommend Ian from I Want Energy. He was prompt, knowledgeable and happy to discuss options for our solar installation
Carl Jackson
Highly recommended Very Helpful, informative, and excellent customer relations,
Tom Lewis
From initial consultation with Ian Meyers through design, installation of 2 solar arrays (including change from an old PV system and commissioning of an EV charger 60m from the switchboard) IWE provided and coordinated prompt, factual, customised, and realistic info, communication, and service.
Steven Fisher
Ian meyer was the salesman for our 6.6 kw solar system.His professional ,persistent work,enabled us to get a solar system we thought was too difficult.
Wynne Russell
Our installation with I Want Energy went seamlessly. Ian was knowledgeable, clear, helpful, and cheerful. He explained all options impartially but was also happy to make recommendations based on our preferences. In particular, we were gratified that I Want Energy gave us options that minimise the chances of using products made with slave labour. Ian kept us up to date on progress, and when we had a (minor) issue with our installation, he and Alex dealt with it promptly and thoroughly, with Alex visiting in person to problem-solve and ensure that all issues were rectified. I recommend both of them, and I Want Energy, highly!
Mark Isbister
Very happy with my system installed back in December no bill since very professional people.
Catch solar relay very clever .
James
Ian and the team at I Want Energy have been fantastic.
We received really honest and sound advice on the design of our solar system and the subsequent installation was efficient and seamless.
We are really happy with the service and system we’ve received.
Prateek Prakash
Fantastic work by I Want Energy (10KW installation – REC Panels + Fronius Inverter)
Very professional and quality installation. Will recommend I Want Energy to anyone looking for quality solar installation.
Sales process
The sales person (Edward) was very knowledgeable and not pushy. Gave me various options with full transparency on each item and cost. Went up on the roof to assess and proposed a good design
Installation
Kushal and team were very polite and diligent in their job. The installation looks beautiful. They were careful to put the cables and inverter in a non-conspicuous location on the side wall, even if it meant more work for them. Patiently explained to me the usage and app integration. Excellent
Customer Service
The service (Lynn) was prompt and follow ups to any queries were quick. They followed up with the grid connection on the same day as the installation, and I can see the solar credits in my Aurora bills on the same day.
Daniel Brough
I had several quotes and I Want Energy was the definite standout. Ian Meyer and Alex Johnstone took the time with me to go through my specific scenario and requirements (including running two separate hot water systems), applying their expertise to optimise the design and solve technical and regulatory challenges, coming up with several options including the design and competitive quote that I accepted.
The installers arrived exactly when they said they would and the work was done promptly and neatly and as designed and agreed.
The whole team has been very friendly and great to deal with, post install they have been very accessible and helpful including to optimise the system to direct energy to the hot water cylinders.
Based on my experience I am very confident that should any future support be required that there will be someone to help.
Sue Chapple
This company is really on the ball and responds promptly to any queries or concerns. Hassle free process. Thanks to consultant Ian Meyer.
Michelle Packett
We had I Want Energy come in to quote for our remote holiday home in Brooks Bay, after an incredibly professional consult we engaged them to do the work and they handled everything for us and the installation went by without a hitch. We were impressed with the detail of the installation design, the seamless handling of all the permits and the professional no issue installation….in fact we weren’t even on-site when the install was done!! Incredible team, can’t recommend them enough!
Kris Penney
A very smooth and easy process.
From the consultation to completion I felt very informed. During the quote I was shown all my options and explained pros/cons micro inverter vs. not, type of panel, panel manufacturer, warranty, tariffs… everything!
All communication is digital from quote to install and documents were super easy to digitally sign and return.
The installers were prompt on install day and kept me in the loop with what the plan was. Simple requests such as where I wanted to install everything (even the height of the battery on the wall) was acknowledged. I had 30 panels & a battery installed and it took 3 days from start to finish. TAS networks confirmed connected the day after install and Aurora had updated the app the day after that. Within a week I had a fully functional solar system. 👌
The apps works great, everything was connected to my wifi for me.
I absolutely cannot fault this company and their people and would recommend them to anyone looking for solar or a battery install.
Karen Lindsay
Fantastic team of experts from start to finish. Communication was excellent, product knowledge and quality all on point. Thank you to the team.
Grant Woolley
Initially they seemed to be the right choice for us, they said all the right thing and sounded like they knew their stuff but unfortunately for us they miss quoted the inverter required which slowed the process costing us summer hours not banked, then we discovered weeks later that they put a massive crack in our ceiling without notifying us. Was helpful in setting up the app to monitor the system but unbeknown to us it wasn’t monitoring the output of the system into the grid upon asking why 6 months later was told “oh that wasn’t in the quote” I informed them that we were sold a system that could be monitored that’s why we brought it and was given the sales pitch with this being the selling point “oh our sales man has left so we can verify this” I then informed them that who pays 17 thousand dollars for a system you can’t monitor? which they then said they would give me a resolution that was fair for everyone even asking me where would be best to put a sub board that was required they just needed time to sort out with their tec guys! So quite a few emails and even more phone calls later they finally replied by
saying we have been told by the owners to not do any more, I even contacted rob the owner but he didn’t have the decency to reply 😳 STEER WELL CLEAR IF YOU WANT THE SERVICE YOU ARE PROMISED!!!