Platinum Solar Group Reviews
An Australian Solar Company Dedicated to Your Solar Needs
Description
Platinum Solar Group is an independent Australian solar company specializing in the installation and maintenance of solar systems. With over 10 years of industry experience, the company is committed to delivering premium solar solutions tailored to meet individual energy needs. Their licensed professionals pride themselves on using high-quality, long-lasting components to ensure the efficiency and longevity of their systems. In addition to installation, Platinum Solar Group focuses on regular maintenance and repair services, helping clients maximize their energy savings. The company serves both residential and commercial clients across New South Wales and the Australian Capital Territory, providing reliable solar solutions backed by industry-leading customer support and consumer protection standards.
Services
Gallery
Platinum Solar Group Reviews 221 reviews
Login to Write Your Review
Contact us
- unit 31/390 Marion St, Condell Park NSW 2200, Australia
- 1300 838 050
- Website
- ABN: 53 650 031 851
SS
After searching and getting quotes from other companies non of them felt as genuine professional and straight forward with their work as Platinum Solar Group
From having the quote to the installation and communication was fantastic.
I want to start by thanking Tiaan and his amazing team who were professional, punctual, and incredibly knowledgeable with the whole installation process and they also made sure that every used materials and rubbish were taken off site, much appreciated boys for your clean amazing work.
And a big thanks to Mina unfortunately didn’t get to meet him in person but had a great conversation over the phone and he’s a genuine straight forward guy and a man of his words…
And Not to forget the man of the whole show Simon the GAME-CHANGER! His incredible knowledge, paired with his remarkable interpersonal skills, made our solar panel purchasing experience an absolute pleasure. He’s a master communicator, a creative problem-solver, and a genuine advocate for his customers.
Simon stands out as one of the best. His integrity, transparency, and dedication to customer satisfaction are truly inspiring. He’s a shining example of what it means to provide exceptional service, and I feel grateful to have had the opportunity to work with him.
Thanks again to the whole team
I am very happy with the whole process of having my solar installed by Platinum Solar Group. Would highly recommend this company to install your Solar.
Best regards
Sam
Christian Bellee
Tian, Shah & ‘the other guy’ did an awesome job fitting the panels and inverter in an afternoon. Clean and tidy job with a smile!
joy gough
We had a very professional team remove the old and install a new solar system. From site inspection to grid connection there was good communication. We are very happy with our investment. Thank you Team Platinum Solar.
Simon Zaydenberg
I recently had the pleasure of working with Platinum Solar Group for my solar installation, and I couldn’t be happier with the experience. Simon was my main point of contact, and he visited me onsite to assess the installation requirements and walk me through the entire process from start to finish. He was incredibly courteous, professional, and thorough, giving me the confidence I needed to make an informed decision.
Once I accepted the agreement and scheduled the installation, Tiaan and his crew—Roger and Abdul—arrived early in the morning, ready to get started. Despite it being an absolute scorcher of a day, with temperatures soaring over 40 degrees Celsius, the team remained persistent and consistent in ensuring everything was installed to the highest standard.
After a quick assessment of the work area, they got straight to it, showing great professionalism and dedication. Even in the intense heat, they persevered and completed the installation efficiently and effectively. Once the job was done, they took the time to ensure all safety measures were in place, labeling everything properly and identifying any potential hazards.
I am extremely pleased with the quality of their work and the outstanding customer service I received. I highly recommend Platinum Solar Group to anyone in need of solar installation—they truly deliver on their promises and go above and beyond for their customers.
Thank you, Simon, Tiaan, Roger, and Abdul, for a fantastic job!
Fiona Olsson
Very professional staff. Matthew came to the house to quote and go through options. I was kept updated throughout the process, and Nathan and his team came exactly on time to get the job done. I didn’t have to deal with anyone other than Platinum staff. Highly recommended.
John Bourd
Just got a Tesla PW2 battery installed by Platinum Solar Group. Tiaan and the boys were very efficient and did a great job. Had the battery installed, running and the app set up in less than 4 hours. A big thank you to Simon and Matt with the initial quoting process.
David
Recently purchased a 13.2kw solar system with 30 panels and had Platinum Solar Group do the installation. Tiaan, Ammar and Ryan worked very hard on a very hot day and did an outstanding, professional and tidy job. Tiaan got the inverter connected to my wifi network and helped with the whole setup. I would definately recommend these guys if your thinking about getting Solar. Thank you.
Eugenio Federici
Thank you to Matt for a stress free quote phase and to Nathan for a positive and professional installation day. Platinum Solar was easy to deal with, from quote all the way through to the install. I thoroughly recommend them for any/all solar installations. I will definitely use them in the future when I am ready to install/upgrade to include batteries.
Martin Johnson
Great team, great job – very happy with the work!!
Garry Turner
We sent out a number of emails to inquiry about solar batteries. Platinum Solar responded within a very short time and from there it was a seamless transition to first quote, site visit, final quote and installation. A big shout out to the install team who were very professional and did a superb job, and also to our contact Mina who was always available and constantly made follow up calls to check on progress
Kris Hosni
Awesome customer service.
Very prompt with the quote and very fair.
The installers done an awesome job and fit me in with a very tight deadline.
Thanks again we will be seeing you on our next project.
Kris.
Ck electrical.
Alan Khaw
Installed and commission 6.6 kWh solar system. Tiann, Ammar and teammate provided clear explanation and were pleasant to deal with. Stayed until system fully commissioned. Happy customer. Solar produced electricity.
Ben Reed
Nathan and team did great job of installing our powerwall 3 and solar panels. Very happy I selected Platinum solar group for our install.
Nass Martino
If there was a 6th star, I’d give it.
From the outset, the Platinum Solar Group team were approachable, friendly and very professional.
During installation, extremely neat, courteous and respectful of our home. They got in, got it done, explained it all to me and were on their way within a few hours.
Post installation they covered everything we needed to know.
Completely recommend, and if you do go… reach out to Matt Chidiac and tell him Nass sent you 😉
Rex Howells
We found platinum solar very good to deal with, honest , good work ethic , the Electricians did a find job . We ordered an inverter cover, which was too bulky, for the narrow side of our house, and they even took it back without charge.
SANTHOSH THELU
From start to finish, Platinum Solar Group exceeded my expectations! The admin and sales staff made the entire process seamless and stress-free. They were always quick to respond and provided all the information I needed upfront. A special shout-out to Nathan and his installation team—they were punctual, professional, and did an amazing job on the install. The attention to detail and workmanship was top-notch. I couldn’t be happier with my new solar system. Highly recommend Platinum Solar Group to anyone considering solar!
Ali Abbas Awan
A big thank you to Tiaan and his amazing team at Platinum Solar Group! The installation went flawlessly, and the level of professionalism was outstanding. The fact that Platinum uses in-house installers really shows in the quality of the work—they know their stuff inside and out. Everything was handled with care, and the attention to detail was impressive. I’m beyond happy with my solar setup and would highly recommend Platinum Solar Group to anyone looking for a reliable and expert team!
Mike Ryan
After extensive research and based on price and personal recommendation I selected Platinum Solar Group to install a 13.2kW system consisting of 30 Jinko 440W panels and Goodwe 10kW inverter. From the outset Matthew was responsive, helpful, and, importantly to me, patient with my many questions. Nathan and his install team were punctual and courteous, and completed the installation in a prompt and tradesman like manner. Most importantly, when I had a couple of subsequent queries about some minor aspects of the installation, Matt and Nathan coordinated a return visit to satisfy my concerns.
Yes, I recommend PSG absolutely.
Jillian Burgess
Platinum Solar Group installed solar panels on a 13C day with a little rain. They worked efficiently and explained everything logically. They were polite and professional. Well Done Alex and team!!
Allan Ismay
We had been chasing an issue with our Consumption Meter for a while and it was sorted recently by Simon and Tiaan.
They rang to organise a visit on a Saturday afternoon as they were very keen to sort out our problem.
Together they nutted out a small wiring issue which was quickly corrected and the meter is now reading correctly again.
Platinum are to be commended for not ignoring the customer when they have a problem – they made every effort to fix things for us and wanted to see us happy.
We highly recommend Platinum Solar for excellent service both before and after the installation.
Thanks again
Allan
Alex Alameddine
Amazing team of professionals. Great advice regarding the pros and cons of each panel, inverter and went through my current and future electricity needs before finalising the best system for me. They were quick with the quote and installation, and the installation process was 1st class. Team did a great job, collected all the rubbish, tidied everything up and tested everything to ensure fully functioning.
1st class service
Maree Lowe
Ahmed and his installation team were terrific. There was a technical inverter issue which required a new replacement.
His company kept excellent communication while waiting for a replacement delivery. Dib? Rang every day to advise if they could attend. You could not ask for better service . Thank you Ahmed
Sean Pham
Excellent neat and timely installation, happened within few days from time of deposit. The team led by Nathan was very professional, courteous and on time. They are so very accommodating and would do all they can to make sure the installation go smoothly and according to what I prefer.
Joshua Cefai
I recently had the pleasure of working with Platinum Solar Group to install Jinko Solar Panels and a SunGrow inverter on my property. Their professionalism and efficiency were truly remarkable. Their dedication to customer satisfaction and efficient service installing in less than 2 weeks made the entire experience outstanding.
Stuart Bollom
Very happy with my new solar from Platinum. They gave good advice and competitive pricing. After getting several quotes I went with Platinum because they use their own tradesmen to install and they came out to assess the property even though we are in a country town, not just a look on a satellite photo. The installation was quick, and they cleaned up perfectly. Made sure I knew how to use the App and answered all questions. Couldn’t rate them highly enough.
steven andrews
Ahmed and his team did a fantastic job with the installation. He made sure the system was tested and running at its optimal performance. I had an issue connecting to the app but i gave the wrong password by mistake. Ahmed was patient and got the issue rectified. He only left my home when he was satisfied the system was fully functional and running smooth. Thanks guys for your patience. And thanks for the job!!!
Ken Reynolds
Very professional friendly and helpful company who always answered my enquiries and provided the necessary guidance to determine my needs and this co operation continued to the site team who undertook the installation efficiently safely and with no fuss and in a very friendly and respectful manner . Thankyou
Sashi Reddy
Installed our solar panels within 2 weeks of the order placement. Asif and his team did a nice clean job.
Kevin Clarke
Ahmed, Matt and the team have done a great job at my place. It was a difficult and complicated job for many technical reason and they solved them all.
Whats more after completion there after sales service has been very prompt. Ahmed answers my calls immediately and explains things well.
Highly recommended
Aaron Bailey
Platinum Solar Group installed my new Powerwall 2 battery to my existing solar system. Simon, T and the rest of his team were very approachable and professional to ask any questions. They were very clean with their install and their testing post install. After the install it was noticed that some lights weren’t working in a part of the house and Simon noticed that one of the old fuses wasn’t working properly anymore. His customer service was fantastic and he got back his team and replaced the new fuse for us and let me know the brands he would recommend as obviously a previous electrician used an inferior product in the past. Thank you for your knowledge and customer service. My Powerwall 2 is doing great.