Description
Sapphire Solar is a 100% Australian-owned company, established in 2013, specializing in solar energy solutions. With a team of experts in both Australia and the UK, Sapphire Solar has become a leader in the Australian solar industry, offering innovative technologies, including government-subsidized solar battery installations. Their mission is to help Australians reduce electricity bills to zero by providing high-quality, long-lasting solar energy systems. Partnering with LG Chem, Sapphire Solar delivers affordable solar battery storage across Australia. Their commitment to quality and A-grade products reflects their passion for driving the solar energy revolution. Sapphire Solar ensures durable, reliable systems that offer peace of mind to their customers, contributing to a sustainable energy future for all.
Susan Thomson
We were contemplating getting a new battery and contacted several companies to quote. We got a lot of information from Matt over the phone and then Ross came out to discuss with us in detail. Other companies quoted over the phone and, while they probably would have done a site visit if requested, Sapphire were the only ones that did that first. Ross spent a substantial amount of time going over the options with us before we made the decision.
We’ve now had the battery installed (20 kWh SAJ) and after a few glitches, everything is up and running perfectly. The installation team were terrific, very easy to get along with. Follow up with Matt has been great.
Louise Grogan
My battery stopped working for some electrical lights I called and Matthew came around and fixed everything in very professional way I can’t believe he did it on the same day I called and waited for me to come home from the airport with my son , people and tradesman don’t exist like this these days but Matthew was so amazing and I would highly recommend this company as a result of them I now have no gas or electricity bill thanks again Matthew
A H
I recently had the pleasure of having Sapphire Solar install our solar system and batteries and I couldn’t be happier with the results. From the initial consultation to the installation process and after sales service their team was professional, knowledgeable, and efficient. The promotional service they offered made the decision to switch to solar an easy one, and their customer service was top-notch. They were always available to answer any questions I had and made sure the entire process ran smoothly. I highly recommend this company to anyone looking to make the switch to solar.
Great small family business as well.
5 stars all around!
David Nedinis
After sales is terrible. The invetor stopped working in November 2022 and it took them 6 months to fix in May 23. Lost all my summer solar and no compensation so am over $1000 out of pocket in paying for electricity which should have been covered by the solar.
Stay clear, management don’t call back or answer emails.
Wendy Quinan
Lots of delays, chasing them up many times, no show on date of initial installation. Sometimes messages not replied to or took ages to respond. Paid money due 1 week before installation (10k) then waited 7 weeks for installation, not bad interest earning for the owner, could have lowered my mortgage interest.
Installers came, left rubbish and did not clean up.
QR code did not scan and told to call Solar Victoria who told me I would get no battery rebate, quite stressful, then had Owner’s wife emailing me about paying last of monies owing.
I truly believe that they took on too many contracts when they knew battery rebate scheme was finishing – their problem not mine.
All in all, not a positive and happy experience.