Solar Flow Reviews
Complete Home Energy Solutions
Description
Solar Flow is a Melbourne-based company specializing in water and energy conservation solutions for both residential and commercial customers. Founded by two social entrepreneurs in 2007, the company was inspired by a shared commitment to environmental sustainability and the desire to provide long-term, impactful solutions. Solar Flow emphasizes transparency, social responsibility, and environmental protection in its operations. The company actively invests in the local community by supporting various non-profit organizations and community groups, such as Engineers Without Borders and The Merri Corner Community Garden. Solar Flow is dedicated to delivering exceptional customer service and innovative products that contribute positively to the environment.
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Solar Flow Reviews 81 reviews
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P Kumar
Got Solarflow to supply and install a Sanden heat pump based hot water system. Alex took care to ensure that the job spec was accurate and covered all angles including pavers to ensure that the unit and tank was level. The other recommended installer was only on emails while Solarflow called me right away. All accessories supplied and used in the install were high quality. Both the plumber and sparky were on the money for quality of workmanship. Sanden is a bit more expensive than alternates in the market but looking at the product quality and detail they put into it I have no regrets. Happy with both Solarflow and Sanden. And with my wifi controller I can see that it’s firing up just once a day and it’s all coming from my solar. Clean hot water now.
Lachlan Schofield
Getting solar with these guys was easier than I had imagined. Tim sent me through a helpful proposal with all the data for my property. Then Andrew and the team installed the panels and inverter over two days. Professional, simple, easy. Thanks guys!
David Hannam
The best experience – would give 10 stars if I could – from quote to instal to paperwork for rebates. Solar Flow (Alex and team) are second to none and because they know what to do you get the benefits – especially when there are so many providers in the market. Cut through and go straight to Solar Flow
Kim Fuhrmann
Had a really excellent experience with Alex and the team. Had a Sanden Heat Pump installed and they were really good at stepping us through the process and explaining the various options available. The installation day went very seamlessly and we are happy with the Sanden itself. Would recommend anyone to use Solar Flow’s services.
Gen
I recently dragged my home kicking and screaming into the 21st century and in doing so, went full electric. Tim and Alex and their Solarflow team installed the heatpump and new electric hot water system and an array of solar panels on my roof. They were so great to work with – always on time, super helpful with information and the overall experience was a pleasure. I highly recommend them to anyone who may be about to start on the electrifying journey.
Anna Tesch
Solar Flow installed a Sanden heat pump at short notice for our family.
The team were highly knowledgeable, punctual and professional.
Pricing structures and product options were clear. Very fair pricing.
Would highly recommend to others.
Marina Norio
Solar Flow recently helped me on my way to electrify my house by replacing my ancient gas hot water system with a heat pump and installing a 5.8kw solar system and I can’t recommend them enough. From my initial enquiries through to installation the process was easy and seamless. All my options were clearly explained, their quote was highly competitive and the team that came to install my system were thorough, friendly, and very professional. I was also impressed by how quickly the work was completed. I accepted their quote just before Christmas and by the third week in January my system was installed and up and running. Great work and thank you Alex, Tim, and the team at Solar Flow.
Christopher Hill
The heat pump is so quiet you have to stop talking to hear it running. A plumber came to remove my gas heater and was genuinely surprised that he couldn’t hear it. Very honest and straightforward company to deal with. Highly recommended.
Michael Patrick
Excellent experience with Solar Flow installing a 7kw solar system on terracotta tiled villa unit. Of several quotes I obtained, Solar Flow were the only company where an experienced installer actually looked on the roof to assess the property and best design. Thorough and honest information was provided throughout the process, and they were patient as I navigated some necessary approvals and responded to queries. When it came to the installation the team were efficient and completed the job to a high standard. A few months on and the system has been working perfectly with no issues.
Rowan Compagnoni
Solar Flow recently installed a Sanden heat pump to replace an aging gas hot water system at our place in Richmond. We were happy with all aspects of our engagement with Solar Flow, including site inspection, quoting, providing technical information, facilitating the rebate and with the final installation. Since installation a few months ago, the hot water service has worked well as expected. Aug 2023.
William Heath
Very professional and efficient service. Enjoying our new solar and our Sandon heat pump hot water system. I highly recommend Solar Flow.
Peter Murphy
Solar Flow very patiently worked through a number of PV options with us, did a good quality install, communicated well throughout, including answering our follow up questions thoroughly.
Sean Simmons
We found Solar Flow to be highly professional and efficient. Excellent communication and talked us through the process with great clarity.
Caroline Rogers
We had a Sanden hot water heat pump installed a month ago with Solar Flow. The service was excellent. Great communication with us from all of the staff there. We did do a bit of looking around before deciding on Solar Flow and the Sanden Heat Pump and we are very happy that we chose Alex and his team to carry out this work for us. Great service all round!
James Digby
The path to getting a solar system installed was interesting. The quality of the initial approach, site inspection and realistic expectations communicated Immediately differentiated Solar Flow from the rest of the pack. They were neither the cheapest or most expensive of options. This was partly as I needed to compensate for some partial shading (a factor which some who quoted seemed to overlook), Through the installation process the disruption was minimal, it happened when it was planned and the communication was excellent.
Post installation the service has continued to be excellent. There’s a remote monitoring feature which Solar Flow keep an eye on and contact for anomalies. The system is operating well and cushioning some of the surge in electricity expenses. It’s still a thrill when you see that there’s periods in the day when the house is drawing no power from the grid!