Solar Miner Reviews
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Description
Solar Miner is a leading provider of solar power systems in Australia, dedicated to delivering high-quality solar solutions for both residential and commercial clients. With a focus on using the latest solar technology, Solar Miner designs scalable systems that maximize energy efficiency and longevity. The company’s mission is to help customers reduce their carbon footprint and energy costs through innovative, cost-effective solar power systems. Solar Miner emphasizes exceptional customer service, ensuring that each installation meets the highest standards. Committed to quality, the company prioritizes customer satisfaction and continuous improvement in its offerings, making it a trusted name in the solar energy industry.
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Solar Miner Reviews 622 reviews
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Tim Squires
Brett at Solar Miner service. Thank you. This is now the third occasion on which you have successfully solved my minor issues with my system. Your communication with me and your liaison with the supplier and feedback to me has enabled a very speedy resolution to the issues. An excellent result. Thanks again.
Seifollah Madadi
Malcom
Great customer service, every time calling them they resolve my query on first call.
Always friendly, respectful and polite.
Even if the query isn’t solved on first call, it will be escalated ASAP to be resolved.
Ebonie and Mat Price
Malcolm was very helpful and very patient with me
Simar Brar
Very good customer service!! Very helpful
Jacqueline Kassis
Customer service was fantastic, and the service was quick, easy and reliable.
Lah Say
Malcom assisted me during the wifi set up. He guided me through out the whole process from the start and to the end. He was very helpful and very patience. I’m am very happy for the service he provided. Thank you!
P
Had issues with my installation due to a faulty Solis inverter. The wifi dongle isn’t working. Took more than 2 months to finally resolve the issue by having a new inverter installed.
It was a long wait but Malcom was very helpful and very professional throughout the entire process. He provided timely updates and has coordinated the delivery of the new inverter and the booking of the electrician to reinstall the device.
Jimmy Singh
Good customer service and very helpful
Agim Alimi
Today I rang Solar Miner about the Growatt application. Brett answered the phone and guided me through the process to restart the application on my phone as well as checking the inverter panel for messages.
All was completed in timely manner over the phone.
Thanks.
kanupriya choudhary
Great experience with this company. Joy has been proactive throughout the process and made sure of our satisfaction till the very end. Brett explained the inverter software patiently and worked to our utmost satisfaction. Highly recommend solar miner.
蔡添輝Hui
On August 26, I was given an incorrect quote for a Solar Battery Storage System, the quote did not include the inverter and Solar Miner wished to withdraw the quote and refund me the $300 down payment. It is now September 18 and I still have not had my refund. I followed up and was told refund would take 20 working days. I do find this policy quite weird……
2024 September 19 Finally got refund. Will give 3 stars for honesty.
Rod 4a
Replacement of faulty Solar invertor
A great service and helpful advice
Thanks
A+++
Terry Ng
Great work on the solar panels.
Belinda Camillo
Excellent solar miner. Easy to.use. thankyou
Sudharsan Sankar
Good after sales support. Brett and the team assisted us promptly with our support request when a part became faulty after the crazy weather event.