Description
Sungain Solar is an Australian company committed to providing affordable and reliable solar energy solutions for homeowners and businesses. Founded with a vision for a cleaner and more sustainable future, Sungain Solar delivers high-quality solar products and services. They offer custom solar power systems tailored to individual energy needs, using reputable solar panels, inverters, and battery storage systems. Sungain Solar emphasizes customer satisfaction, offering exceptional support from consultation to installation and beyond. The company’s core values include integrity, innovation, sustainability, and collaboration, ensuring they remain a trusted partner in the solar energy industry.
Services
Battery Storage
Commercial Solar
EV Charging
Off-Grid
Residential Solar
Gallery
2 more photos
Orlando Nelthorpe
I’m happy with the whole installation process and the quick, efficient service I received from the local contractors. I gave only four stars though because the original day of installation was postponed without us being informed. We stayed home waiting until I made three phone calls wondering what had happened. The girl on the first call didn’t even ask for my name or where I lived – she just fobbed me off saying that ‘the guys were a bit delayed and would be down as soon as possible’. When the installers did arrive the following week, they arrived nice and early, got on with the job, and were very helpful with my questions. I’m overall very pleased – I trust that after-sales support, if needed, will handle any issues promptly and efficiently, and I won’t need to chase anyone up.
Chee Yong Ng
The service was excellent from start with Toby Aimer to their customer support, Sheila Junsay to the solar installer, Wizo Electrical, Dean Vujic. Happy with my Sungrow PV and battery.
Graham Hill
Good service at reasonable price
Wonder Llama
Considering how much stuff you have to do with regards to getting your Solar organised and installed, everyone I dealt with at Sungain was SUPER helpful and pleasant to deal with. No dramas, no hassles and the whole process was smooth and easy.
I definitely recommend Sungain if you’re wanting to update your system. Will be back when I need a battery 😉
Kyle Rykers
I am thoroughly disappointed with the service provided by Sungain Solar. My experience has been plagued by terrible customer support and untimely responses. I had my solar system installed on April 24th, but my meter box has still not been reconfigured, months after the installation.
I purchased an 11.5kW system, only to discover that my feed-in tariff (FIT) is being capped at 5kW. This effectively renders my system useless unless I purchase an additional battery. Proper technical communication and professional advice regarding this issue would have been beneficial. Had I known about these limitations, I would have opted for a Tesla Powerwall 3 battery and inverter combination from the outset.
Furthermore, once the purchase was made, I had to take extensive measures, well beyond my knowledge, to configure the system correctly. This included providing necessary documents to my energy supplier, which should have been handled by Sungain Solar.
Overall, my experience with Sungain Solar has been extremely frustrating, and I would not recommend their services to others.