SunSolar Energy Reviews
From humble beginnings to an exceptional service provider
Description
SunSolar Energy is a CEC Accredited Solar Retailer dedicated to empowering homeowners to take control of their electricity consumption through high-quality solar solutions. With a passionate and experienced team, SunSolar Energy is committed to delivering exceptional service and prompt assistance to its customers. The company is driven by the vision of spreading solar energy across rooftops throughout Australia, helping as many customers as possible to become self-powered with clean, renewable energy. Founded on the mission to serve both customers and the environment, SunSolar Energy provides tailored solar system installations that enable homeowners to generate their own sustainable energy.
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SunSolar Energy Reviews 131 reviews
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Saeed Hasan
Absolutely Avoid Sun Solar – Unprofessional and Dishonest
If you’re considering Sun Solar for your solar project, think twice! I am deeply disappointed with their lack of professionalism and blatant dishonesty. I paid a deposit for a project that ultimately failed, and now Sun Solar is refusing to refund my money. I’ve sent numerous emails and made countless phone calls, all of which have been completely ignored.
At one point, they even had the nerve to promise that my refund would be processed within 48 hours—yet here I am two weeks later with no refund, no response, and no resolution. This is nothing more than a dodgy solar company taking advantage of customers.
Do yourself a favor and stay far away from Sun Solar! They will take your money, fail to deliver, and leave you chasing them for what you’re rightfully owed. Untrustworthy and unprofessional to the core.
Khalil Sabore
Joe and team were very helpful. Responded back very swiftly. The team of installers were awesome. Done a very quick job and kept me in the loop through the whole process. The team made the process really easy! Would 100% recommend to anyone!
billy burgess
Fantastic to deal with
Did everything they said they would do
Love the new 13.3 kw battery
Ray Rosewarne
Had Wong and the boys install some replacement panels with some additional panels and a new invertor.
Took them a few hours but fantastic service and good end result.. very happy
anil chamoli
Good customer service , especially Jerry listen and solve wifi settings issue. Thank you very much Sun solar energy team appreciated. Good luck
Carol Cheah
Wong installer very good service
jerry aquino
The sales person is very transparent and honest.. it all worked out the exactly as what I want with regards with the units and the price as well very affordable and fair! keep up the good work⭐️⭐️⭐️⭐️⭐️👍
Ajay Bhatnagar
Absolutely pleasure to work with Joe, great deal and nice experience.
Highly recommended.
Viet Nguyen
The Sale :
We engaged with Joe from SunSolar Energy for our new solar system. He gave us the options relevant to our property and family needs. He was very competitive on pricing. Once we had decided on the system to be installed, we only had to place a $50 deposit to lock in an installation date. With a small deposit like that, we were more confident about not being scammed like you usually hear with dodgy solar companies etc.
The Installation:
Installation date was locked in a few days after paying the deposit. On the morning of schedule install, I received a call from the install team 1hr before being onsite.
The installers were professional. They completed the job within 4hrs. Thats not bad considering they had to remove our old solar too. They cleaned up after themselves and help setup the wifi on the inverter.
It took just over 1 week for an electrician to show up for inspection and turn on the solar.
Overall we had a good experience from sales to install.
I would recommend Joe and his team if youre in the market for a solar system.
Nagendra Yadav
I enquired for a solar system a couple of years ago, and got solar installed from another company more than a year ago. But I keep getting calls from SunSolar almost every month since then. Even after politely requesting all the sales agent to remove my contact from their system, they say it’s removed but then I get call from another agent from Sunsolar the next month. All the agents claiming they are new. This is my last resort to get the company action on my request. If this doesn’t happen, I may have to seek legal advise.
Mark Schepis
Had no issues with the initial consultation process was all smooth sailing until installation there was some issues.
Can R
Very happy with my solar installation. The team done a wonderful job and the communication was great!
Luigi Lattanzio
It was great having SunSolar Energy install solar panels on my new property. The installers were professional and courteous, and the system is now up and running smoothly. I highly recommend SunSolar!
Prince Kuddithamby
Good service and excellent job.
Learning Path Driving School
Thanks to the guys at SunSolar for a very smooth and fast process of installing the solar system in my house. They were very fast from the start and installed the system in a matter of a week, installed and activated.
They were very prompt and available anytime we had a concern and answered all our questions.