Energy Base Reviews
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Description
Established in 2010, Energy Base provides high-quality solar, mobile, and smart energy solutions for residential, commercial, industrial, and government clients in Mackay and surrounding areas. With a strong focus on quality, service, and reliability, Energy Base sources top products from trusted Australian and international manufacturers to ensure lasting performance. The company holds multiple certifications, including Clean Energy Council accreditations for grid-connect, stand-alone solar, and grid storage design and installation, along with comprehensive industry qualifications and safety training. Known for professional service and a customer-focused approach, Energy Base has built a reputation for excellence, with many clients coming through referrals. Equipped with $20M in public liability insurance, they are dedicated to delivering secure, efficient energy solutions that clients can depend on.
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Energy Base Reviews 295 reviews
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Brendon Moohin
I 100% recommend anyone to engage Energy Base for their Solar or energy needs, Andrew behind the front counter has been most helpful with any of my off-grid parts and technical questions, Brendan, Jess & Peter have helped me overcome some challenges after another company’s system began underperforming.
The Technicians who came out and completed the works did a great job and took the time to explain things.
I should have purchased my original system from Energy Base Mackay, they don’t oversell their systems, they deliver as promised!
Kev Giles
They were highly recommended to me by an electrician turned solar panel business owner who no longer lives in Mackay. I found Bob the sales guy to conduct himself most professionally. I felt comfortable throughout the whole process. Installation was also conducted professionally. So far so good 🙂.
rodney coulson
Very happy with the whole deal 👍👍
Chris Tom
I got a 13.2kw system installed through energy base, great communication throughout the whole process and the tradies who installed it were efficient and did a neat job.
Brad Martin
The boys from energy base were promt, thougher and neat, would recommend their services.
Warren Rasmussen
Upgraded an existing 1.5KW system to 6.6KW. The information provided by Brendan and the Energy Base team made the selection process seamless. Office and install staff were great to deal with.
Mary Orchard
Friendly service, efficient and great job.
Deslee Stevens
We have been using Energy Base for over 10years. Can not fault their service and quality of product. After sales service has also been great!!
Deslee Stevens (Ilbilbie QLD)
Ryan Hardy
These guys were informative, adaptable and are staying up with the latest changes in tech and legal changes. Very helpful staff, in the shop, on the phone and during the install. Not pushy at all.
lyn lawton
We recently had our solar system installed by Energy Base. Brendan and his crew were very professional and helpful. Our job was a little unusual as we had to upgrade the wiring and move the meter box to the front of the house to make it compliant with Ergons requirements. This was completed without fuss and any issues that came up were overcome.
We would recommend Energy Base to anyone contemplating installing a solar system.
Mark and Lyn Farrell
Terri Higgins
Extremely happy with energy base support and patience due to our circumstances was drawn out process and could fault them at all.
James Munt
Awesome customer service from first appointment to full install. Prompt efficient and tidy work would fully recommend..
Kobi Anderson
Good and efficient just needs to explain more how it runs to the customer
Jeff O'Sullivan
Knowledgeable and experienced. Great on-site customer service, backed up by the office staff behind the scenes. Highly recommended.
David Roper
Can’t recommend Energy Base enough, did an unreal job at a great cost!
bill dixon
Excellent Service from Energy Base. Bob Jocelyn the sales representative is extremely knowledgeable about Solar Energy and the components you need to achieve the best from your solar system. He spends about two hours going through the system that suits you plus climbing onto the roof to measure your roof space to make sure all the panels get the best efficiency. Thank you to Jess from the Energy Base office for all your help with the set up procedures on Solar System plus your help with the installation of Fronius monitoring system to view the amount of power your solar system generates plus the amount you are using at the moment. Thank you very much to the Installation crew who done Excellent work on the mounting of all the components in a very professional manner. Thank You
THERESE TOWNLEY
Energy Base Mackay was very helpful and gave us support and advice when needed.
Deon Punter
Quality work and fair negotiation.
Listened to what we wanted and made recommendations based on our roof, rather than just a satellite image and estimates. Felt more personalised and trusted the process more.
Kevin Forbes-Smith
Highly recommend Energy Base. They have done a number of jobs at the village for us and are always done on time with a very professional approach. Call Jess and she will help you with all your questions.